Welcome to Tristan Lens! By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase or interacting with our website.
1. Orders and Payment
All orders placed on Tristan Lens are subject to availability and confirmation of the order price. We currently offer Cash on Delivery as the only payment method. Upon placing an order, you will receive a confirmation email, but please note that this is not a guarantee of stock availability. If any issues arise, we will contact you directly.
2. Pricing and Availability
Prices for our products are as listed on the website and may be subject to change without prior notice. While we strive to keep our product availability updated, some items may occasionally be out of stock. We will notify you of any such issues as soon as possible and provide alternatives if applicable.
3. Delivery and Shipping
We aim to process and ship your order as quickly as possible. Delivery times may vary depending on your location. All shipping charges will be calculated at checkout. You will receive a notification once your order has been dispatched. Please ensure that all shipping information is accurate to avoid delays.
4. Return and Refund Policy
As we offer Cash on Delivery, please review your order carefully before confirming. If you have any issues with your order upon delivery, please contact us at [email protected] within 7 days for assistance. We will do our best to resolve any concerns related to damaged or incorrect items.
5. Product Descriptions and Accuracy
We strive to ensure that all product descriptions, images, and specifications are accurate. However, due to differences in monitors and lighting conditions, the actual appearance of products may vary slightly from what is shown on the website. We do not guarantee the accuracy of the product descriptions and reserve the right to correct any errors at our discretion.
6. User Responsibility
By purchasing from Tristan Lens, you agree to use our products in accordance with all applicable laws and regulations. You are responsible for ensuring that the products you order are suitable for your intended use.
7. Limitation of Liability
While we strive to provide the best products and services, Tristan Lens will not be held responsible for any loss, damage, or injury arising from the use of our products or services. Our liability is limited to the value of the products purchased.
8. Privacy and Security
We take the privacy and security of your information seriously. All personal details shared with us will be kept confidential and will only be used for processing your order. We use secure methods to handle and store your information to prevent unauthorized access.
9. Changes to Terms and Conditions
We may update or modify these terms and conditions at any time without prior notice.
10. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please feel free to contact us at [email protected].